Mans mīlulis

Support

Write to us: support@mansmilulis.skesters.com

To help us help you faster, include your phone model and the app version (in the app: Settings → at the very bottom). Never send your password.

Frequently asked questions

Why don't notifications arrive?

Check that push notifications are on in the app (Settings → Push notifications) and allowed by the phone (Android settings → Apps → Mans mīlulis → Notifications).
Samsung: Settings → Battery → Background usage limits; Mans mīlulis must not be in the sleeping apps list.
Xiaomi: Settings → Apps → Mans mīlulis → Battery saver → No restrictions, and turn on Autostart.
Menu names can differ between phones and Android versions.

The confirmation e-mail hasn't arrived

Check the Spam and Promotions folders. After signing up you can tap “Send again” in the app. If the address had a typo, sign up again with the correct one.

How do I invite family members?

Settings → Household → Invite: enter the family member's e-mail address and tap “Send invitation”. They will get an e-mail, sign in with the same address and accept the invitation. Family sharing is part of the Premium plan.

How do I change the language?

Settings → Language: System, Latviešu, English or Русский. Notifications and e-mail digests follow the same language.

How do I delete my account?

In the app: Settings → Delete account. Without the app: Account deletion.

Who can see my pets?

All members of your household see the pets, events and documents. Nobody else does.